Terms of Service

Last updated: January 2025

TL;DR

Use our service responsibly. Don't abuse it, don't try to hack it, and don't use it for anything illegal. We provide the service "as is" and reserve the right to modify or terminate accounts that violate these terms.

1-3. Acceptance, Service Description & Account Registration

By accessing or using WhoPrompt ("the Service"), you agree to be bound by these Terms of Service. The Service is an AI-powered database analytics platform that allows users to query their databases using natural language.

Account Requirements:

  • You must be at least 18 years old
  • Provide accurate registration information
  • Maintain security of your account credentials
  • Notify us immediately of unauthorized access

4. Acceptable Use Policy

Prohibited Activities

You agree NOT to:

  • Access databases you don't own or have permission to access
  • Attempt to reverse engineer or extract source code
  • Use the Service for illegal purposes
  • Bypass rate limits or usage restrictions
  • Share account credentials with others

5. Database Connections & Security

You are solely responsible for:

  • The accuracy of database connection information
  • Ensuring you have proper authorization to connect
  • Creating read-only database users
  • The security of your database systems

6. Subscription and Payment

Billing Terms

  • Paid plans billed monthly or annually in advance
  • All fees are non-refundable except as required by law
  • Usage limits apply per plan (Free: 3/day, Starter: 50/day, Growth: 300/day)
  • You may cancel anytime; service continues until period end

7. Intellectual Property

Our IP: The Service, including software, algorithms, and UI/UX, is owned by WhoPrompt.

Your Data: You retain all rights to your database data and queries. We claim no ownership.

License Grant: You grant us limited license to access databases on your behalf and use anonymized query patterns to improve AI.

8-9. Service Availability & Disclaimers

No Warranty: THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.

We don't guarantee:

  • The accuracy of AI-generated SQL queries
  • Completeness or correctness of query results
  • Uninterrupted or error-free service

Limitation of Liability: We shall not be liable for indirect, incidental, or consequential damages, or damages exceeding what you paid us in the past 12 months.

10-11. Indemnification & Termination

You agree to indemnify us from claims arising from your use of the Service or violation of these Terms.

Termination

We may suspend or terminate your account if:

  • You violate these Terms
  • Your account is used for fraudulent activity
  • You fail to pay applicable fees

12-18. Additional Terms

12. Privacy

Your use is governed by our Privacy Policy.

13. Changes to Terms

We may update these Terms at any time. Material changes will be notified via email.

14. Governing Law

These Terms are governed by the laws of the United States and the State of Delaware.

15. Dispute Resolution

Disputes shall be resolved through binding arbitration in accordance with AAA rules.

16. Severability

If any provision is unenforceable, remaining provisions stay in effect.

17. Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement.

18. Contact

For questions about these Terms, contact us at:

legal@whoprompt.com

Thank you for choosing WhoPrompt. We're committed to providing a reliable, secure, and powerful database analytics platform.